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Woody Stoudemire
President,
Gotham, LLC
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Quick.
What was the name of Paul Bunyan’s big,
blue Ox?
Most of us recall the answer to this question from a second
grade group reading of "tall tales." Why is something so irrelevant
to our present lives hard wired into our memory? We remember “Babe,”
because she is a key player in a compelling story.
Snow White and
Paul Bunyan, can be quickly downloaded from our memory. Walt Disney
movies, tall tales, Aesop’s Fables, parables from the Bible and
urban legends all have one thing in common, they are creative,
memorable, simple, and they are all stories. Storytelling is an
age-old art passed from generation to generation. They have central
figures, compelling story lines, a clear beginning and end that
provide closure to the listener.

Storytelling is really what marketing
is about. Every company has a unique story; it’s our job to pinpoint
what about a company is compelling and memorable. We then have
to deliver the story in a creative and memorable way to influence
behavior (like purchasing). Your story needs to be different
than everyone else’s, and it needs to have a clear beginning and
end. The central points should be few, so that the story is not
so complex that it can’t be understood or remembered.
The role of
objectivity in your company’s storytelling cannot be overlooked.
When we go to work for a client, there is a real opportunity
for us to provide an unbiased, outsider view of what assets the
client possesses to appeal to a market. We weave the positives
into the story, downplay the negatives, even incorporate a blue
ox if it will help spur interest or memory retention.
We appreciate
the opportunities you have provided us over the years to tell
your individual stories. We look forward to telling more stories
in the future.

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Meet
Alisa Criswell from Murata Machinery USA.
Alisa Criswell knows well the secret
to long-term success. She will soon celebrate her 16th year with
Murata Machinery
USA, located in Charlotte, NC. Murata is a subsidiary
of the Japanese company, Murata Machinery Ltd., a world leader
in forming machinery technology, specializing in sheet metal fabrication
applications, service and sales of turret punch presses and material
handling equipment.
In an era dominated by constant technological
and economic change, Murata continues to innovate and is proudly
celebrating it’s 75th year in the manufacturing industry. Both
are remarkable milestones, by employee and business standards today.
Gotham recently
worked with Alisa to design a 75th Anniversary logo for internal
and external communications, and is in the final stages of producing
a video documenting this historical event for Web and trade show
use.

Alisa started her career with Murata in
Accounting but quickly was promoted to Assistant to the Vice
President of Sales in the textile division. From there she was
offered the position of Marketing Administrator for all three
divisions: Textiles, Logistics and Automation and Machine Tools.
She has served in this role for the past six years.
As Marketing Administrator, Alisa oversees
all promotional activities and develops the marketing budgets
for all three divisions of the company. In addition to functioning
as the liaison between Murata and outside marketing vendors,
Alisa coordinates all trade show efforts. “One of the best parts
of my job is traveling when doing shows. Murata has given me
the opportunity to see several places, including Chicago and Vegas,
that I might not have seen otherwise,” she says.
When asked to share the secret
to longevity in a career, Alisa smiles and says, “Murata is a
great company to work for. There are people here who have seen
their 35th anniversary, and some are second-generation Muratec
employees. This says a lot about the family feel of our work
environment. “
Regarding Murata’s ability to thrive in these challenging economic
times, Alisa confidently states, “We make a product that we are
extremely proud of and have stood behind it all these years.
This speaks volumes in the value of our machinery and our commitment
to our customer base. No matter how much time goes by, the work
ethic of this company has been consistent from day one–work hard,
work smart.”
Since Alisa joined Murata, the greatest change has been the fall
of the market for the Textile Division. Like the rest of the manufacturing
industry, Murata is continuing to become lean and doing more with
less. Despite the challenges, the future looks bright for Murata.
They strive to be on the leading edge of technology, and they will
continue to be a force in all divisions as they make products that
provide the best value and stand the test of time.
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Alisa Criswell
Marketing Administrator
Murata Machinery USA
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Do you really know
where your business is coming from? Now, more than ever, Return
On Investment (ROI) should be a major focus for your company.
This information is a key factor in how you formulate your annual
marketing and advertising budget. The truth is that most companies
either don’t track their promotional efforts well, or not at all.
In the past few years, technology has emerged that not only makes
marketing and advertising tracking easier, but also more affordable.
There are software platforms that can assist companies in tracking
incoming phone calls. Big deal? It is a big deal. The software
can not only tell you that the call is coming from your ad in the
Charlotte Observer, it can literally help you drive paid or organic
searches on your website.

For the techies out there, this capability is referred to as “rewrite
technology.” It requires the coordination of 11 different toll
free number providers that cover 94% of the U.S. Part two of this
effort involves dynamic number insertion. Ultimately, it allows
companies to track calls to keywords, Internet banners, e-mails
and other components of a marketing campaign.
Big Brother–watch out! If a call comes into your company and no
one answers, you can be sent an e-mail alert. Want to know how
many clicks it takes to result in business once someone visits
your website? This software platform can generate a report for
you on that, as well as daily reports on leads, unique callers,
specific ad campaigns and call logs. The cost of this high-level
reporting is based on the number of toll free numbers and the number
of minutes used so it will differ from company to company.
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How
Can You Promote Your Company and Showcase Your Expertise?
Charles Stewart Contract, a long-time X-Factor public
relations client, recently hired Gotham’s Internet
Marketing sister company,
X-Factor
Web Marketing,
to compose a case study regarding a project. A case
study is a detailed account of a company, person or project over a
given period of time. It describes a problem or challenge that a company
may have faced, and their process for solving the problem. The Charles
Stewart Contract case study was used to showcase their client’s
need for a specific product, and Charles Stewart’s solution to that
need. Through targeted media distribution, the Charles Stewart Contract
case study has been featured in several furniture publications.
It can also be found through online media, and on their website.

Why are case studies valuable?
They provide readers with the opportunity to identify with the
company, review a challenge that the company faced, and their strategy
for coming up with a solution. It allows readers to review management
decisions, strategies, challenges, recommendations, etc. It builds
credibility for your company and can position you as an expert
in the industry.

X-Factor
Web Marketing creates
compelling case studies, distributes them to both traditional and
online media, and adds the case study to the client website. This
allows readers to easily locate the case study not only through
traditional means, but also on the Internet. When composing case
studies, X-Factor assures
that they are optimized for search engines, meaning that they can
easily be found in an online search.
You
tackle challenges every day. What have you learned that can benefit
others? For more information on how your company can benefit from
a case study, contact X-Factor
Web Marketing at 828-322-2690, or
learn more through their website at www.x-factormarketing.com.
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